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Roxanne Dove

Education Support Professionals: Meeting the Needs of the Whole Student

Jean G. Fay has no typical workday. Whether it's working one-on-one with a child with special needs, helping out in the cafeteria at lunchtime, sewing costumes for the school musical, or leading 40 2nd graders in the Crocker Farm Elementary hip-hop crew, she does it all! Jean is also known at Crocker Farm for her homemade cookies. Her kindergartners love to munch on them while they listen to her read "Junie B. Jones" stories. She wants to bring her love of reading to them every day, whether it's reading Simon James' "Baby Brains" books or poems by Emily Dickinson or T.S. Eliot.

Over the last 15 years, she has taught children to read, write, and do basic math; comforted children who were feeling sad; encouraged students in their social interaction; and helped them with all of their first steps in education. She has been there for them just as they begin learning to be learners and mastering the skills that they will need to be successful in life. On Thursday evenings, Saturdays, and Sundays, she heads to her second job, at JCPenney at the local mall. Working at JCPenney has meant more than just paying the bills, though. She has used it as a way to help students and their families. Using her employee discount and the Massachusetts Child grant program, Jean has been able to buy clothes and school supplies for her students. When the father of one of her students passed away and the mother was struggling financially, Jean was able to use the Massachusetts Child program to purchase clothes for the children for their dad's funeral. Jean continues to be connected to this family today.

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