The hallmark of this brave new Information Age is the interconnectedness of everything: ideas, information, and people. Relationships are key. It's no longer what you know or how much you know, it's who you know and how to connect with them. Interactions are more immediate, fluid, and dynamic.
On an individual basis, it is happening as I write. But what about on an institutional scale? Don't we eventually have to affect change in our public institutions so that they will morph from their successful Industrial Age mind-set to this new way of living and working? This is the biggest challenge of making the shift: finding institutional incentive for becoming more interconnected, agile, and responsive.